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How to turn on two-factor authentication in Kanbei

By Daniel Jimenez, founder of Kanbei · November 3, 2026 · 3 min read

A Kanbei guide — step by step, for organizers.

Two-factor authentication adds a second step to signing in: after your password, Kanbei asks for a 6-digit code from an authenticator app on your phone. It uses TOTP — the same kind of code Google Authenticator, Authy, 1Password, and other authenticator apps generate. There is no text-message code: the code comes from your app, so it works even where texts do not arrive.

Step 1: Open Settings → Security

Sign in to your real account and open Settings from the sidebar, then the Security section. It says “Two-factor authentication with an authenticator app (TOTP). Once added, sign-in asks for a 6-digit code from your app after your password.” This is per account, not per org: it protects your sign-in, whichever org you open.

Step 2: Add your authenticator app

Press “Add authenticator app”. Kanbei shows a QR code: open your authenticator app, add a new account, and scan it. If you cannot scan, enter the secret shown under the code by hand in the app instead. Then type the 6-digit code your app shows and press “Verify and turn on”. If the code is not accepted, check the code your app is showing right now — codes change every 30 seconds — and try again.

Step 3: Save your backup codes

Once an authenticator is verified, the same Security section offers backup codes. Generate them and save them somewhere safe — a password manager, or printed somewhere only you can reach. Each code works once: if you lose your authenticator app, a backup code removes it so you can sign in with your password and set up a new one. The codes are shown only once, so copy them before you leave the page. Generating new codes invalidates the previous set.

Signing in with two-factor on

Sign in with your email and password as usual, and Kanbei then asks for the 6-digit code from your authenticator app. Enter it and you are in. To turn it off, go back to Settings → Security and press “Remove” next to the authenticator — Kanbei asks you to confirm first, and sign-in then goes back to password only.

Doing this in Kanbei

Two-factor needs a real account: it is not available in the demo, which has no sign-in. In your workspace, go to Settings → Security, add an authenticator app, verify it with a code, and save your backup codes. It costs nothing extra — it is part of the same $20 a month, plus applicable taxes, for the whole organization.

Common questions

Where do I turn on two-factor authentication?

Settings → Security, on your real account. Press “Add authenticator app”, scan the QR code with your authenticator app, and enter the 6-digit code it shows.

Does Kanbei send the code by text message?

No. The code comes from an authenticator app on your phone (Google Authenticator, Authy, 1Password, or similar). There is no SMS code.

What if I lose my phone with the authenticator app?

Use one of your backup codes from Settings → Security — each works once and removes the authenticator so you can sign in with your password and set up a new one.

Can I use two-factor in the demo?

No. Two-factor needs a real account — it is not available in the demo. Sign up to turn it on.


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